Software that nobody likes to use is pointless. Not only should software do its job, but also be nice to use too. Functionality alone isn’t enough, and user experience (UX) should be at the heart of every software product.
We design with the user in mind from the beginning, creating API-first software that people love to use through our innate understanding of UX design.
We constantly look to iterate and improve our software, with user feedback being key to the process. We can conduct optional workshops with some of your real users to test out the software and get their feedback. People often use things in ways you may not expect, and user testing helps you to uncover the problems you haven’t prepared for – resulting in a better experience for your user.
User testing is also a great way to engage with your customers. Making your customers a core part of your projects helps to build brand loyalty and shows them that you really do care.
With our larger software development projects, our approach is based on dynamic Agile project management. We deliver the project through a series of sprints, breaking the project up into short, intensive bursts of work to meet a pre-defined project goal.
We agree the project milestones with you in advance, taking care of the necessities first. Your project will remain focused and aligned with your overall business objectives. We record sprint tasks using JIRA project management tools, meaning you’ll be able to see the progress we’ve made throughout the project lifecycle.
During each sprint, our project team will conduct daily Scrum meetings to help them monitor and maximise their performance. Every sprint will be developed, tested, integrated and documented, providing full transparency and accountability.